Furniture Manufacturer & Store — Indore, Bhopal, Raipur

1. Introduction

Welcome to www.mehidpurwala.in, the official website of Mehidpurwala Furnishers Pvt. Ltd. ("Mehidpurwala", "we", "us", or "our"). We are India's most trusted furniture manufacturer, proudly serving families across Indore, Bhopal, Raipur, and Central India since 1885.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, contact us, or use any of our services. By using our website, you agree to the practices described in this policy.

2. Information We Collect

a) Information You Provide Voluntarily

Full name, phone number, and email address when filling enquiry or contact forms
WhatsApp number when contacting us via WhatsApp Business (+91-9144439000)
City/location details when requesting store visit or delivery information
Feedback, reviews, or ratings submitted through our website
Any messages or queries sent via our Contact Us page or email (care@mehid.in)

b) Information Collected Automatically

IP address, browser type, device type, and operating system
Pages visited, time spent on each page, and clickstream data
Referral URLs (where you came from before visiting our site)
Cookie data and similar tracking technologies (see Section 6)

c) Information from Third Parties

Social media interactions from our Instagram, Facebook, YouTube, and LinkedIn pages
Google Maps data when you use our Store Locator feature
Analytics data from Google Analytics and Google Tag Manager

3. How We Use Your Information

We use the information we collect for the following purposes:

To respond to enquiries, quote requests, and customer support messages
To provide information about our furniture collections, showrooms, and ongoing offers
To process and schedule furniture delivery and installation appointments
To improve our website's performance, user experience, and content quality
To send promotional messages, offers, or newsletters (only with your consent)
To comply with legal obligations and prevent fraudulent activities
To analyze usage patterns and improve our services

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

With delivery and logistics partners to fulfill furniture delivery and setup requests
With Google Analytics and similar analytics services for website performance monitoring
With WhatsApp Business (Meta Platforms) when you contact us via WhatsApp
With legal authorities if required by law, court order, or government regulation
With our internal team members who need the information to serve you

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Indian law. Customer enquiry data is generally retained for 3 years. You may request deletion of your data by emailing us at care@mehid.in.

6. Cookies & Tracking Technologies

Our website uses cookies and Google Tag Manager (GTM-N5XD9LCT) to: - Understand how visitors interact with our site - Remember your preferences for a better browsing experience - Deliver relevant content and measure campaign effectiveness

You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

7. Your Rights Under Indian Law

As a resident of India, you have the following rights regarding your personal data under the Information Technology Act, 2000 and associated rules:

Right to access: Request a copy of the personal data we hold about you
Right to correction: Request correction of inaccurate or incomplete data
Right to deletion: Request deletion of your personal data (subject to legal obligations)
Right to withdraw consent: Opt out of marketing communications at any time

To exercise any of these rights, please contact us at care@mehid.in.

8. Security of Your Information

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Third-Party Links

Our website may contain links to third-party websites such as Google Maps, Instagram, Facebook, YouTube, and LinkedIn. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our website is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

Company: Mehidpurwala Furnishers Pvt. Ltd.
Address: 17-CA Scheme No. 94, Ring Road, Indore, Madhya Pradesh 452010
Email: care@mehid.in
Phone: +91-731 255 6786
Website: www.mehidpurwala.in